FAQ

On our website under > visits you will find information about your travel options.

Please enter the following destination coordinates into your navigation system:  
Gut Bockerode, 31832 Springe
To find a parking space, please follow the signs on site.

Car parking spaces are available directly at the event site. As destination, please enter "navigation address" or please follow the signs on site.

The parking spaces for cars are directly at the exhibition grounds and are free of charge.

Wie halten eine begrenzte Anzahl an Parkplätze in Eingangsnähenähe vor. 

On a special bus parking lot. The access to this car park will be signposted on site and will also be supported by traffic drivers

No, PotatoEurope tickets do not authorise the use of public transport.

Yes, from Völksen/Eldagsen train station there is a shuttle service to PotatoEurope event site. Further information on your arrival options can be found on our website under > Visits > arrival by train.

Further information on your travel options can be found on our website under > Visits > Arrival by plane.

On the website under > Visits-> Arrival and accommodation-> accommodation you can find our international travel partners

We strongly recommend that you purchase the tickets online in advance, as this will allow you to prepare your visit in the best possible way and avoid higher ticket costs and long waiting times at the entrance.

A day ticket can be purchased in the online ticket shop for 19 €. A reduced day ticket for pupils/trainees, students, pensioners and people with severe disabilities costs 12 € in the online ticket shop. The prices and further information can be found on our website under > Visits > tickets.

At the on-site ticket office, a day ticket costs € 24 (online € 19) and a reduced day ticket costs € 12. In order to avoid higher ticket prices and increased waiting times on site, we strongly recommend that you purchase your tickets online, which will also enable you to prepare your visit to the fair in advance in the best possible way. 

No, tickets can not be ordered by telephone. Tickets are sold via our online ticket shop. 

"From the age of 13, children pay the reduced ticket price of €12. The discounted tickets are also available via our online shop. 
Children up to and including 12 years of age receive free admission. Please also buy a free ticket for your child in advance in our online shop. You can book this additionally and free of charge when registering / purchasing your own ticket. To do this, just provide your child's name and date of birth."

Pupils (from 13 years), trainees, students, pensioners and people with severe disabilities (from a degree of disability of 50%) pay a reduced day ticket price of 12 € in our online shop. Please note that discounts are only valid in conjunction with a valid student, pensioner or disability card, which must be presented at the entrance.

"Yes. Group tickets from 10 (up to 50) people are also available in our online ticket shop. Please note the following: 

• Each visitor is obliged to register his own ticket. The registration for the ticket purchase is done in a few steps and serves to provide the e-ticket.
• The Buyer (group organiser) must therefore provide all names and e-mail addresses of the group participants in the purchase process. After completing the purchase, the group participants will each receive an e-mail with the registration link to register their ticket and subsequently receive it as a PDF or mobile ticket.
• It is not possible to return individual, unused tickets.
• Ticket insurance can be purchased additionally for all tickets.

Yes, bus drivers get free entry to the event. Please come directly to the Service Point in the entrance. A driver's license is required as proof.

Yes, teachers who accompany groups of students also pay for the reduced group ticket.

A maximum of 19 day tickets can be purchased per order. From 20 (to 50) tickets you can buy group tickets at a reduced price in our online ticket shop. Please note, however, that each ticket must be issued to the person who will use the ticket. Therefore, when purchasing a ticket for another person, you must provide the person's name and email address. After completing the purchase, the person will receive an email with a registration link to register and then receive their own ticket.

In our online ticket shop ou can pay by credit card (Visa or Mastercard) or Paypal. 

No. Unfortunately, transfer of the ticket or a name change is not possible.

Unfortunately, tickets can no longer be cancelled after the 14-day objection period. By purchasing a ticket insurance policy from our partner Ergo Reiseversicherung you can cover cancellation costs caused by illness. If you have any further questions, please contact our partner Ergo Reiseversicherung directly. 
Ergo info number: 
Tel. +49 (0) 89 4166 -1766 (Mon-Fri 7am-2pm, Sat 9am-4pm).
E-mail: contact@ergo-reiseversicherung.de 

We have taken out an admission ticket insurance policy for your benefit with ERGO Reiserversuchung AG as part of a group insurance contract. You can join this for only 1.49€, gross per person and ticket by taking out an admission ticket insurance policy. The insurance can only be taken out when ordering the ticket. Please select the option "ticket insurance" when booking. For details, please refer to the insurance conditions.

If, for example, you unexpectedly fall seriously ill or have a serious accident and are unable to attend the fair, you will receive the full ticket price including fees back.
If damage to your property stops you, you will also get your entrance fee back as well as if you miss more than half of the day of the fair because public transport is delayed by more than 2 hours.

Ticket insurance via DLG can only be booked directly during the ticket order process. 

After the occurrence of an insured event, you, as the insured person, are obliged to minimize the damage and report it immediately.

Please send damage reports to:

ERGO Reiserversicherung AG, Leistungsabteilung
Postfach 800620
81605 München

Or online: www.ergo-reiseversicherung.de/schadensmeldung 

The organisation of events in times of Corona requires special hygiene protection and infection control measures. For DLG, safety and health of our customers, partners, guests and employees has top priority. As an outdoor exhibition with high service standards, DLG-Feldtage provide a very good perspective and hold optimal conditions to become a successful, safe event. You will find the hygiene concept of the DLG-Waldtage and all relevant information under > Visit > Hygiene.

If you visit the DLG Forest Days in presence, you will receive direct access to DLG-Connect in your purchase confirmation by e-mail with your ticket purchase. 
If you cannot participate in the DLG Forest Days, you can register free of charge on www.dlg-connect.com with your e-mail address.

The next PotatoEurope will take place on Sept. 8th and 9th 2022 on Rittergut Bockerode close to Hannover. On these days, the fair is open daily from 9 a.m. to 6 p.m.

Yes, our partners offer farm tours and can help organise them for individuals or groups. You can find more information on our website under > Visit > Farm tours.

We do not send out exhibitor lists. You will find all exhibitors in our exhibitor database on our website under > Exhibitors & Products. There you can create an individual list and also view the site plan.

Ja, im Eingang werden eine Garderobe und eine begrenzte Anzahl an Schließfächern zu Verfügung stehen. 

No, there is no possibility to book meeting rooms on the site.

There are two catering points on the exhibition grounds, each with several dining options. Please refer to the map of the grounds for the exact locations and offerings. Unfortunately, table reservations are not possible.

Das Gelände von ca. 30 Hektar Fläche zu groß für den Aufbau eines W-LAN Netzes. Nutzen Sie bitte Ihr Mobilfunknetz. Aufgrund der hohen Belastung kann eine konstante Netztabdeckung jedoch nicht garantiert werden.

Nein, das Mitbringen von Hunden und anderen Haustieren zur Veranstaltung ist nicht gestattet.

No, there are no ATM/EC cash maschine on the exhibition grounds itself. The nearest ATM/EC cash machine is about 5 km away.

For questions and more information, please contact our service team at: +49 (0) 69 24 788-425 or via the contact form.